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  that people were relaxed and staff demonstrated an exceptionally caring attitude. People, relatives and staff, told us the home was highly organised and exceptionally well­led. Relatives told us they felt extremely well supported and encouraged to maintain their important relationships with their loved ones that lived at Godswell Park. A professional said they had found Godswell Park a wonderful home and would rate it as outstanding in all areas.
Laurel Leaf Support Limited new_reports/INS2­2727210687.pdf
This service is a domiciliary care agency. It provides personal care to people living in their own homes in Witney area. It provides a service to adults and younger adults living with various learning disabilities, autistic spectrum disorder or sensory impairment. The registered manager had a personal experience of a close family member living with a severe learning disability for whom the service was originally set up. This had enabled the provider to have an invaluable insight of what quality of support they wanted to provide to people. We found the provider had an imaginative vision and they ensured innovative ways of putting people at the centre of the service delivery. Because of this the service was very much led by the people and people had exceptional opportunities created for them.
Comments from professionals included, "I am impressed with how Laurel Leaf is run. I would, and do, highly recommend them to other service users and their families", "I would be happy for 3 Laurel Leaf Support Limited Inspection report 27 December 2018 them to care for anyone I know" and "I would recommend them without hesitation as being responsive, safe, effective, caring and well­led. The well­led element is especially strong". areas.
Mumby’s Homecare new_reports/INS2­2731541202.pdf
The service was supporting people with a range of needs, including older people with living with a dementia type illness, people with physical disabilities and people living with mental health needs. The provider had a vision to provide high quality person centred support to people. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People valued this and staff expressed feeling part of the family led organisation and shared their vision. People were treated with respect. Staff understood how to provide care in a dignified manner and respected people's right to privacy and choice. We saw written feedback that had been received by the service which said, "Thank you very much for all your help over the last six months in caring for [person]. [Staff name] was amazing and had a really lovely relationship with [person] and we will not forget his care. [Staff name] was also a superb carer".
My Carer ­ Faringdon Support new_reports/INS2­2568772800.pdf
My Carer is a domiciliary care agency providing support and care to people in their own homes throughout the Wantage and Faringdon area of Oxfordshire. People, their relatives and healthcare professionals told us the quality of the care and support provided by My Carer surpassed all their expectations. People's rights were recognised, respected and promoted. The provider valued their staff team and endeavoured to take steps to retain and develop staff to their full potential. They believed this was the key to delivering high quality, consistent care. People explained how staff went over and above what they expected from them and they couldn't ask for anything more. People told us the support they received significantly improved their well­being. People told us they were treated with utmost kindness and compassion and their privacy and dignity were always respected.
Rosebank Care Home new_reports/INS2­2694863988.pdf
Rosebank Care Home is an independently owned residential care home providing care and support for up to 28 older people. Rosebank specialises in providing care to people living with dementia. Staff supported people with kindness and compassion, respected people as individuals and treated them with dignity. People were fully involved in decisions about their care needs and the support they required to meet those needs. Staff knew the people they supported on a personal level and used this knowledge to improve people's lives. The service maintained strong links with the local community where people actively engaged with community choirs, coffee mornings and other events. The atmosphere at the home was warm, friendly and welcoming. There was a very positive and inclusive culture that valued people, relatives and staff and promoted a caring ethos.
People's comments included; "Great staff who look after me" and "Oh yes they (staff) are caring. They are excellent in fact". Relatives we spoke with echoed these sentiments. Comments included; "Nice people (staff), very motivated and very good with my mum. This place provides really amazing care and excellent staff" and "Caring, good God yes, even the gardener is very caring. It's just superb". Website:
Rush Court Care Home new_reports/INS2­2473647026.pdf
Rush Court is a care home registered to provide personal and nursing care for up to 50 people. There was a strong caring culture that created a family feel to the service. People and relatives were complimentary about the responsiveness and approachability of the registered manager. Without exception people and their relatives were extremely positive about the quality of care people received and described many examples of staff going the extra mile when supporting people. People received compassionate care that put them at the centre of everything the service did. People developed relationships with staff based on mutual respect and kindness. There were many caring interactions where staff showed they knew 26|OACP|TALKING CARE|ISSUE 6|2019

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