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OACP MEMBERS|OUTSTANDING IN OXFORDSHIRE|CELEBRATING EXCELLENCE IN CARE
     In Focus: CQC Report Extracts
Outstanding in Oxfordshire
 Brandon Trust Supported Living
https://www.cqc.org.uk/sites/default/files/ new_reports/INS2­2692760274.pdf
Brandon Trust Supported Living provides support to people who live in their own homes. At the time of our visit 59 people were being supported in 18 different houses. During the inspection, we found the service provided outstanding care and support to people and was very responsive to their needs, wishes and preferences. All people, relatives and staff spoken with were extremely positive about the service. Staff were fully committed to the values of the service and carried these out in practice. These included 'Let's start with the individual'; 'Let's try something new' and 'What options do we have?' Throughout the inspection, we saw numerous ways of how this value was implemented and embedded into the ethos of the service.
The service was very caring. People benefitted from caring and positive relationships with staff. People's individual needs were understood by staff and used to enhance people's lives. They had an in depth appreciation of people's needs and wishes and fully respected their rights to privacy, dignity and independence. The service
promoted a strong person centred culture which ensured people were listened to and their ideas were discussed and put into action. The registered managers and staff were enthusiastic and motivated to deliver kind and compassionate care. People told us their privacy and dignity was always respected. Website: https://www.brandontrust.org
Bridge House
https://www.cqc.org.uk/sites/default/files/ new_reports/INS2­2665491195.pdf
Bridge House nursing home is registered to provide accommodation for up to 71 older people and prepared to accommodate individuals living with dementia and require personal or nursing care. At the time of the inspection there were 70 people living at the service.
The service was exceptionally well­led. All staff showed a passion and commitment to providing the best support to enable people to have full lives. The management team and staff shared common values about the aims and objectives of the service. These were based on people being supported to live full and enjoyable lives and engaging with the community they lived in to reduce social isolation.
People at Bridge house received exceptional person­centred care and support. The management and staff team understood what was important to people living at the home and acted upon this to improve people’s quality of life. Management and staff worked closely and with people and their families to ensure each person lived as good a life as possible. People played an active part in the running and development of the home. A motivated management and staff team came up with new ideas to enhance people's quality of life and provide benefit to people.
Website: https://bridgehouseabingdon.co.uk
Caretree
https://www.cqc.org.uk/sites/default/files/ new_reports/INS2­2650762221.pdf
The service was supporting people with a range of needs, including older people with living with a dementia type illness, people with physical disabilities and people living with mental health needs. Caretree Limited continued to be outstanding and the provider aspired to be a role model in the domiciliary care industry. The provider was always thinking of ways to highlight better ways of working in co­ordination with relevant parties such as the local authority and health services. With this in mind, steps had been taken to
   24|OACP|TALKING CARE|ISSUE 6|2019

















































































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